The Field Engineer candidate will provide USCIS user support at remote locations on assigned open tickets and work in collaboration with the Service Desk. The Field Engineer is responsible for resolving customer affecting technical issues in a timely fashion in order to maintain customer satisfactions. The Field Engineer installs, troubleshoots and maintains an extensive variety of products and equipment
In this role, you will develop, review, edit, analyze, and train / instruct training material and training documentation and other components for the installation, integration, field support, and software maintenance of the C-RAMC2 / FAAD C2I software system, and system of systems components and architecture.
In this role, you will evaluate and assess Cyber network defender operator response to threats and makes recommendations for improvement (additional testing, modification to systems, etc.). Coordinates/executes after action reviews.
In this role, you will provide highly visible customer support through the performance of on-site or remote installations, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.
In this role, you will be responsible for identifies and tracks largest design opportunities from concept to production, utilizing all Avnet supplier resources to assure greatest potential for success.
In this role, the selected candidate will perform repair, preventative maintenance and installation of ventilation, anesthesia, infant care and other devices in the hospital and institutional environments.
In this role, you will work with a team of 2 other professionals to provide support services. This position will take support cases and provide troubleshooting skills to log and fix bugs for the JHA Enterprise Workflow product.