Successful candidate will be responsible for the deployment, design and support of companys growing VoIP program. The Telecom Engineer will be exposed to a diverse mix of clients and technologies across the nation.
This position is responsible for the daily activities of Technology Operations; Tier 2 and 3 production support; MAC's (device Move, Adds Changes), Break-Fix, Lifecycle Management, and Major Incident resolution including both centralized and local technical support of advanced voice, desktop, LAN, WLAN, VLAN, and WAN technologies. 7x24x365 Production Operations and Operational User support for client site(s).
In this role, the selected candidate will hold network information gathering workshops with the Customer to understand the Customer's existing network design and technical requirements of new network designs.