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Customer Service Mngmnt jobs in Albany
TheLadders has 6 job listings for Customer Service Mngmnt jobs
in Albany.
Director, Customer Satisfaction, Nassau, NY
| Consumer/Market Research
The Director is responsible for the implementation of new custom primary market research to track customer satisfaction across all facets of the customer??s relationship with Optimum
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Account Manager, East Greenbush, NY
| Accounting & Controls
The Account Manager is primarily responsible for managing the day-to-day functions of project set-up, client project parameters, timely client deliverables and client satisfaction for the project(s) ...
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Manager, Contact Center, Albany, NY
| Customer Service Mngmnt
Monitors, maintains and achieves contact center goals/key performance indicators, either external goals established by clients or internal department goals (Average answer rate of 90%).
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Marketing and Customer Service Manager, Nassau, NY
| Brand/Seg/General Mngmt
The individual will develop and maintain all marketing campaigns, monitoring their success, and reporting
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Customer Service Coordinator, Nassau, NY
| Customer Service Mngmnt
Manage the complaint and customer feedback process using proprietary LISTEN software and Veolia processes. Respond to all complaints within 72 hours, with highly professional, authentic responses.
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